Service Area: Uniondale, NY and Nearby Nassau County
Uniondale is the home base for our 24/7 dispatch line, and calls from nearby Nassau County communities are welcome. Ask when you call.
Uniondale, NY and the ZIP codes we list as covered
Uniondale is an unincorporated hamlet in the Town of Hempstead, Nassau County, and it is the center of our service area. We list ZIP codes 11553, 11555 and 11556 as covered, which means homes and businesses in those ZIP codes are who the dispatch line is built for.
Three nearby ZIP codes overlap or border the Uniondale area: 11530 (Garden City), 11549 (Hempstead) and 11590 (Westbury). We label those as nearby, not covered. If your address uses one of them, call and ask, because dispatch depends on availability that day.
Corridors and landmarks, and what they mean for a water loss
Hempstead Turnpike runs east to west through Uniondale and splits the north and south sides. Shops and offices along it often share walls, ceilings and plumbing stacks, so a loss in one unit can reach the neighbor. Tell the dispatcher about adjoining tenants so the crew checks them too.
Nassau Veterans Memorial Coliseum draws crowds for events and games, and buildings of that scale have long pipe runs and large roofs. Water damage in a venue or the offices around it usually involves after-hours access and downtime, so say up front when the building is open to the public and who holds the keys after hours.
Hofstra University has buildings in the Uniondale area, and dorm and apartment buildings mean one failed line can reach several units. Nassau Community College occupies part of the former Mitchel Field, and campus buildings can hide a leak a long way from where it shows. Give the dispatcher floor and unit details so the crew can plan the extraction and drying.
Uniondale also has Uniondale High School, the Uniondale Public Library and the Lufthansa US headquarters, plus the Roosevelt Field area that falls inside the Uniondale CDP. Public and office buildings like these need written documentation and coordination with a property manager, so have a contact name ready when you call.
Nearby communities where people call us from
People call the dispatch line from Levittown, Hicksville, Franklin Square, Bellmore, Westbury, Baldwin, Hempstead, East Meadow, Garden City, Mineola, Roosevelt, West Hempstead, Merrick, Port Washington, Carle Place and Williston Park. We name these places so you know the line is not limited to one block of Uniondale. They are plain mentions of nearby Nassau County communities, and each one is handled as an ask-when-you-call situation.
We do not publish separate pages for those communities and we do not publish drive times, because they change with traffic and with where the crews are. What we can say is that same-day response is offered when available, and that the dispatcher will tell you honestly if a crew cannot reach your address that day.
Calling from outside the listed ZIP codes
Ask. Tell the dispatcher your address, the source of the water and whether it is still running. If a crew is available, the dispatcher says so. If not, you hear that right away and can call someone else rather than waiting.
While the dispatcher checks, shut off the main water valve if a pipe or fixture is leaking. If the panel is dry and reachable, turn off power to the wet area. Take photos or video before you move anything, because your insurer will want to see the damage as it was. Keep damaged materials until the adjuster has looked at them.
Services available across the area
The same work is offered wherever the line dispatches. Standing water calls for water extraction, and heavy rain at ground level may mean flood damage restoration or basement cleanup. A failed supply line is covered under burst pipe damage, and offices and shops are covered under commercial restoration.
The services overview groups every page by cause, and the full water damage restoration process walks through what happens in the first 72 hours.
Covered ZIP Codes
Nearby Communities
- Levittown
- Hicksville
- Franklin Square
- Bellmore
- Westbury
- Baldwin
- Hempstead
- East Meadow
- Garden City
- Mineola
- Roosevelt
- West Hempstead
- Merrick
- Port Washington
- Carle Place
- Williston Park
Neighborhoods We Serve
Downtown Uniondale
Shops, offices and shared walls around Uniondale Avenue and Front Street.
Hofstra University Area
Residence halls, multi-unit buildings and rentals near campus.
Mitchel Field Area
Large institutional and event buildings on the former airfield.
Frequently Asked Questions
Which ZIP codes do you cover in Uniondale?
We list 11553, 11555 and 11556 as covered. The ZIP codes 11530, 11549 and 11590 are nearby, and calls from them are handled by asking the dispatcher about availability.
Do you serve Hempstead, Garden City and Westbury?
Those are nearby communities, and people call from them. We do not have a page for each one. Call the 24/7 line, give your address and the dispatcher will say whether a crew is available that day.
How long does it take a crew to reach my address?
We do not publish drive times or promise arrival windows, because they depend on traffic and on where crews are working. Same-day response is offered when available, and the dispatcher gives you the current situation when you call.
I am near the Coliseum or Hofstra. Does that change anything?
It can. Event days, campus schedules and large buildings affect access, parking and who needs to approve the work. Tell the dispatcher about the building type, the floors that are wet and who manages the property.
Do you handle emergencies outside normal business hours anywhere in the area?
The dispatch line runs 24/7, including nights and weekends. Whether a crew can reach a specific address depends on availability, so call, describe the water and ask.